Golden

Services

Two ways to start

I build AI software for businesses. A chatbot answers the questions your team repeats. A workflow handles the lead, the routine email, and the follow-up.

A chatbot for repetitive questions

Staff or customers ask in chat. The questions you answer twice get an answer from your documents. A unique case still comes to a person.

You, if your team keeps answering the same questions from documents you already have.

What you get

  • A place to upload documents, or a connection to a folder in cloud storage such as Google Cloud Storage
  • A chat where staff or customers ask
  • Answers for the questions that come up again and again, with the document the answer came from
  • A handoff when the question is a unique case, with the question attached
See how this works

Workflow automation

A new lead lands in a spreadsheet. A routine email gets a reply. The right person hears when a message needs them.

You, if someone on your team retypes enquiries, answers the same email, or chases a follow-up by hand.

What you get

  • A new enquiry written into a spreadsheet, with the columns you already use. Nobody retypes the form.
  • A reply to a routine email, from answers you already give. An unusual email waits for a person.
  • A note to the right person when a lead or a message needs them, and a follow-up if nobody answered.
See how this works

What people say about working with me

Golden was always very professional and reliable. What stood out was his willingness to support, all the time.

Ewa Adeyemo

Director of Operations, Maturis GmbH

Client

I have had a great working relationship with Golden for over 10 years. He is one of the best problem solvers I have come across. His work ethic and customer-centric approach to problem solving is second to none. In all my time working with Golden, there hasn’t been a problem he hasn’t been able to solve or find a workaround to. I can personally attest to his grit, hard work, and determination.

Demilade Adeyemo

Tech Project Manager, Sodexo

Co-founder of two startups

If this is the work you need, start here

Send a short brief, or book a 30-minute call if you would rather talk first. I read every note and reply by email.